“I started Home Care Assistance of New Mexico after I had a less than ideal experience with hiring in-home caregivers for my parents who lived 1500 miles away.
Dad had experienced a severe stroke, and not long afterwards, Mom also declined and became bedbound. They needed help fast. I found in-home help through a local agency and private referrals. Soon the caregivers began missing appointments, arriving late, switching shifts with friends, and exhibiting other “poor judgement”. One day, the “caregiver” brought her child to work and used my parent’s private automobile for her personal errands. It was clear that my parents care was not her priority and my parents did not always receive the level of care they deserved.”