Susan Bruketta

Starting Home Care Assistance of New Mexico was a direct result of caring for my elderly parents in Illinois. As a working professional, I was not always able to care for my parents and hence needed to rely on a home care agency to care for my parents. My experience with the caregivers who cared for my parents helped me realize the importance of reliable and compassionate care for the elderly. I started Home Care Assistance, New Mexico with the vision of providing loving, reliable, respectful and exceptional care for the elderly because I believe our parents deserve the best. Previously I had worked in the medical field since receiving my BA from Eureka College in 1982 and furthered my business curriculum at Vanderbilt University. I had always worked in the medical field with medical device manufacturers in the orthopedic, ophthalmic and respiratory/thoracic segments. Today I visit clients in their homes and other settings, manage their care and stay in touch with their families. I’m also a member of the Albuquerque Senior Community which includes working with Guardians, Conservators and Trust Officers and their elderly clients. I expect the highest quality care and professionalism from all Home Care Assistance employees. And because of my personal experience, at our office we take the steps necessary to hire the very best people, train them in all important skills and place them in home environments that reward great work.

Susan Smith

Susan comes to Home Care Assistance with over 25 years’ experience as a CPA. As the Finance and Accounting Manager, Susan is responsible for the day to day oversight of all of the accounting functions including accounts receivable, accounts payable, payroll and preparation of financial statements. Susan’s work experience in several industries as an Accounting Manager, Corporate Controller and Financial Planner, will help ensure that Home Care Assistance continue to grow and the appropriate financial and operational controls are in place, so that we are operating efficiently and effectively.

Darlene Munoz

Darlene brings her 21 years of client service experience to Home Care Assistance. “I enjoy speaking with and helping clients every day, this gives me a better understanding of how I can respond to our clients’ needs efficiently”. Darlene’s human resource experience is beneficial in mentoring employees and families in the progression of care. Darlene demonstrates flexibility to meet guardian and family requests while staying within the Geriatric Care Management code of ethics and best practices. When coordinating a patient’s care it is very important to have communication and mutual respect so the best decisions are made in the client’s interest.

Jessica Rhodes

Jessica Rhodes – HR Generalist Jessica has been working in Human Resources for 18 years and has been with Home Care Assistance of Albuquerque since 2016. She enjoys working for HCA because she feels that our team truly makes a difference in people’s lives every day.

In her free time, Jessica sings for a local rock band and is working on her Bachelor’s degree in Human Resource Management. She also loves to read, spend time with family, and spend time exploring nature.

Tami Henri

Tami joined the Home Care Assistance team with an associate degree in business administration and she is currently working on her bachelor’s degree in accounting and Diversity. Earlier in Tami’s career, she worked in a nursing home where she was drawn to helping seniors. This experience coupled with other life experiences prepared her to care for her grandmother, who lived a full life and reached 100 years of age! 

In her personal time, Tami loves working with arts and crafts, puzzles, crocheting as well as playing with her pets and playing video games with her family.

Brad McCann

Originally from California, Brad has been in New Mexico for nearly 20 years and was in the durable medical equipment industry for 6 years. Brad first became connected to caregiving when he and his wife cared for his grandmother and his wife’s mother. This experience helped him realize the stresses involved with caring for loved ones, particularly those dealing with Alzheimer’s and cancer, and the rewards of working with professional caregivers in these difficult situations. Brad hopes to use his experience to help Home Care Assistance continue to offer stellar home care service.

When not working, Brad enjoys activities with my family, camping, concerts, and working on vehicles and home improvements.

Alyssa Romero

Alyssa is from Los Lunas, NM and has been in the medical/healthcare for 12 years. Her passion for working for the senior community comes from her drive to advocate for seniors and helping them live independently. She feels that with the assistance of caregivers, seniors should still be able to live full, active and happy lives.

At work, Alyssa is focused on providing seniors with the best care possible. When she’s not working, Alyssa enjoys nature photography, cooking, and spending time with her family.

Lori Scalia

Lori was born and raised in Albuquerque, NM. In addition to her 8 years of caregiving service at Home Care Assistance, Lori has over 25 years of experience in cooking as well as supervisory roles at several facilities in the Albuquerque area. Lori developed her passion for senior care early in life while helping her aging parents and has provided care to many Albuquerque-area families while she worked as a professional Caregiver.  

Outside of work, Lori enjoys camping, crocheting, and volunteering in the community. 

Felicia Greymountain

Felicia discovered her passion for caregiving when she assisted her grandparents in caring for them at home. Felicia started working with HCA in 2011 as a caregiver and has since been promoted to Care Manager. During her down time, Felicia enjoys an outdoor-active lifestyle. She hikes and loves outdoor activities with her family. Felicia earned “Caregiver of the Year” award for HCA Albuquerque in 2018 and in 2019, Felicia was awarded HCA’s National Caregiver of the Year.

Beth Kramer

Beth is originally from Denver, CO and has 25 years of experience in home care, home health, and hospice, as both clinical staff and administrator. She started her career as a CNA and continued on to get a bachelor’s degree in healthcare administration. She is currently working on getting a BSN in Nursing. Beth loves hands-on work with the senior community and cherishes the connections, lessons, and stories that our seniors have to offer.

In her spare time, Beth loves to volunteer with dog rescues, paint and travel.

Jonisha Cortez

Jonisha Cortez is a proud native of New Mexico. With 2 years of experience as a caregiver and 5 years in management, she is dedicated to providing exceptional care to the elderly. Jonisha has made it her mission to ensure seniors receive meaningful, supportive end-of-life care. She enjoys spending quality time outdoors with her husband and four children. She values family time, traveling, fishing, and reading.

Dominique Sandoval

Domonique Sandoval was born and raised in Albuquerque, where she attended Saint Pius X High School and earned her CNA through CNM. She began her career as a caregiver at 19, gaining experience across facilities, home care, and group home settings. In 2023, she advanced to a care manager role, then joined Home Care Assistance in 2024. Domonique is passionate about supporting seniors, building meaningful connections, and hearing their stories. She is dedicated to fostering trust within the community and supporting both clients and caregivers. Outside of work, she enjoys staying active through softball and volleyball.

Valandra Cayaditto

Valandra is originally from Sandy, Utah, and moved to New Mexico in 2000, where she graduated in 2004. She began her career in senior care after a family member introduced her to the field, and she quickly developed a passion for supporting individuals with Alzheimer’s and dementia. With experience as a CNA, care coordinator, and Director of Health and Wellness, she brings years of compassionate, hands-on expertise. Valandra is dedicated to helping clients maintain their independence through personalized care while building trust with families. In her free time, she enjoys spending time with her children and her dogs.

Christina Terrazas

Christina is an Albuquerque native with over 10 years of experience in caregiving, providing hands-on care and support for clients with a range of needs. Additionally, she spent 2 years in service coordination with the DD Waiver Program, helping clients access the services and resources they need to thrive. Having a deep respect and admiration for our senior community, she loves building relationships and providing compassionate care. Christina’s goal is to continue creating a supportive environment with exceptional care for both seniors at home and their caregivers. When not at work, Christina loves spending time with her kids, attending fun events, and going to the zoo.

Jill Kittredge

Jill was born in Maine and raised in Connecticut, where she earned a degree in Business Administration from the University of Connecticut. Her passion for senior care began at age 10, inspired by time spent visiting residents at the nursing home where her mother served as Director of Nursing. She began working in the field at 14 and became a CNA at 16. With over 40 years of experience, Jill has served in care facilities, as a state and federal surveyor, and as the owner of her own eldercare home for nearly two decades. At Home Care Assistance, she continues to work to support seniors with compassion and innovation. Outside of work, Jill enjoys family time and hiking with her dogs.

Ana Arellano

Originally from Grant County, New Mexico, Ana discovered her passion for caregiving early, when, at 11 years old, she would shadow her grandmothers who worked in a nursing home. She began her professional career in caregiving at 17 and has dedicated over two decades to long-term care, including hospice, assisted living, and in-home care. Ana has developed a deep appreciation and empathy for the dignity of seniors. At Home Care Assistance, she is passionate about empowering her team and helping New Mexican families keep their loved ones at home, where they feel most comfortable. Outside of work, she enjoys time on the softball field and planning family road trips.

Toni Porter

Toni is originally from Danville, IL, and lived there until 1982, when she moved to the Land of Enchantment and graduated from Manzano High School. She has been a caregiver for 12 years and is drawn to working with the elderly to support those who struggle to care for themselves. At Home Care Assistance, she hopes to train caregivers to care for the elderly in a safe, respectful, and compassionate way. When not working, Toni enjoys photography, entertaining friends, thrift shopping, and gardening.

Ashley Ivey

Ashley (Ash) Ivey was born and raised in New Mexico and attended West Mesa High School and CNM Community College. She brings more than 11 years of healthcare experience as a caregiver and has provided hospice support as well as live-in care for clients with more complex diagnoses like Lewy body dementia, MS, and Parkinson’s. Ash also worked in skilled nursing care management, as an admissions director, and helped launch the first COVID infusion center in NM at Kasemen Hospital. Ash finds joy in supporting seniors and their families. She is dedicated to providing compassionate, respectful care. Outside of work, Ash enjoys camping, hiking, crafting, traveling, and spending time with her daughter, exploring fun trends in food and beauty.