Albuquerque’s Premier Home Care Team

Susan Bruketta

Starting Home Care Assistance of New Mexico was a direct result of caring for my elderly parents in Illinois. As a working professional, I was not always able to care for my parents and hence needed to rely on a home care agency to care for my parents. My experience with the caregivers who cared for my parents helped me realize the importance of reliable and compassionate care for the elderly. I started Home Care Assistance, New Mexico with the vision of providing loving, reliable, respectful and exceptional care for the elderly because I believe our parents deserve the best. Previously I had worked in the medical field since receiving my BA from Eureka College in 1982 and furthered my business curriculum at Vanderbilt University. I had always worked in the medical field with medical device manufacturers in the orthopedic, ophthalmic and respiratory/thoracic segments. Today I visit clients in their homes and other settings, manage their care and stay in touch with their families. I’m also a member of the Albuquerque Senior Community which includes working with Guardians, Conservators and Trust Officers and their elderly clients. I expect the highest quality care and professionalism from all Home Care Assistance employees. And because of my personal experience, at our office we take the steps necessary to hire the very best people, train them in all important skills and place them in home environments that reward great work.

Susan Smith

Susan comes to Home Care Assistance with over 25 years’ experience as a CPA. As the Finance and Accounting Manager, Susan is responsible for the day to day oversight of all of the accounting functions including accounts receivable, accounts payable, payroll and preparation of financial statements. Susan’s work experience in several industries as an Accounting Manager, Corporate Controller and Financial Planner, will help ensure that Home Care Assistance continue to grow and the appropriate financial and operational controls are in place, so that we are operating efficiently and effectively.

Darlene Munoz

Darlene brings her 21 years of client service experience to Home Care Assistance. “I enjoy speaking with and helping clients every day, this gives me a better understanding of how I can respond to our clients’ needs efficiently”. Darlene’s human resource experience is beneficial in mentoring employees and families in the progression of care. Darlene demonstrates flexibility to meet guardian and family requests while staying within the Geriatric Care Management code of ethics and best practices. When coordinating a patient’s care it is very important to have communication and mutual respect so the best decisions are made in the client’s interest.

Jessica Rhodes

Jessica Rhodes – HR Generalist Jessica has been working in Human Resources for 18 years and has been with Home Care Assistance of Albuquerque since 2016. She enjoys working for HCA because she feels that our team truly makes a difference in people’s lives every day.

In her free time, Jessica sings for a local rock band and is working on her Bachelor’s degree in Human Resource Management. She also loves to read, spend time with family, and spend time exploring nature.

Tami Henri

Tami joined the Home Care Assistance team with an associate degree in business administration and she is currently working on her bachelor’s degree in accounting and Diversity. Earlier in Tami’s career, she worked in a nursing home where she was drawn to helping seniors. This experience coupled with other life experiences prepared her to care for her grandmother, who lived a full life and reached 100 years of age! 

In her personal time, Tami loves working with arts and crafts, puzzles, crocheting as well as playing with her pets and playing video games with her family.

Brandie Tucker

Brandie Tucker was first introduced to the concept of home care at the young age of 20, caring for a woman on hospice. Following her first patient’s passing, Brandie knew her calling would remain caring for those in need. Brandie acquired her Certified Nursing Assistant certification and cared for many individuals and continuously offering their families support and encouragement along the way. In 2005, Brandie had the distinguishing honor of being named “Employee of the Year”. Brandie soon crossed paths with a family in need of care for a young man who had suffered a traumatic brain injury. At that time, it became Brandie’s purpose to teach families and caregivers the most critical components of home care. Brandie began working on the administrative side of home care and has since found the avenue she sought to best assist other families . Brandie’s calm and supportive approach is a key factor in mitigating the stress and confusion most often related to home care. Brandie strives to maintain the highest performance standards to ensure her clients have the opportunity to age gracefully at home.

Adriana Lopez

Adriana Lopez, has long had a passion for helping others. When Adriana entered the field of senior care, she knew this was the field she was meant to remain in. Adriana began her career serving others as a caregiver for the Developmental Disability Waiver and soon become a manager for residential supported living homes. Adriana also specialized in applied behavior analysis for individuals with intellectual and developmental disabilities. Following her husband’s leave from the United States Marine Corps, Adriana and her family re-located to New Mexico where she focused on bettering the lives of the senior population in her home state. Adriana worked as a service coordinator for seniors, aiding the process in which they received homemaker services through Medicaid and The Department of Senior Affairs. Adriana’s willingness to share her skills, knowledge and expertise make her a primary resource for her clients, families and caregivers. As an active adult, who enjoys having a healthy lifestyle, Adriana adds a lot of emphasis to ensuring her clients have a balanced approach to home care and individual quality of life.

Brad McCann

Originally from California, Brad has been in New Mexico for nearly 20 years and was in the durable medical equipment industry for 6 years. Brad first became connected to caregiving when he and his wife cared for his grandmother and his wife’s mother. This experience helped him realize the stresses involved with caring for loved ones, particularly those dealing with Alzheimer’s and cancer, and the rewards of working with professional caregivers in these difficult situations. Brad hopes to use his experience to help Home Care Assistance continue to offer stellar home care service.

When not working, Brad enjoys activities with my family, camping, concerts, and working on vehicles and home improvements.

Alyssa Chiwewe

Alyssa is from Los Lunas, NM and has been in the medical/healthcare for 12 years. Her passion for working for the senior community comes from her drive to advocate for seniors and helping them live independently. She feels that with the assistance of caregivers, seniors should still be able to live full, active and happy lives.

At work, Alyssa is focused on providing seniors with the best care possible. When she’s not working, Alyssa enjoys nature photography, cooking, and spending time with her family.

Lori Scalia

Lori was born and raised in Albuquerque, NM. In addition to her 8 years of caregiving service at Home Care Assistance, Lori has over 25 years of experience in cooking as well as supervisory roles at several facilities in the Albuquerque area. Lori developed her passion for senior care early in life while helping her aging parents and has provided care to many Albuquerque-area families while she worked as a professional Caregiver.  

Outside of work, Lori enjoys camping, crocheting, and volunteering in the community. 

Felicia Greymountain

Felicia discovered her passion for caregiving when she assisted her grandparents in caring for them at home. Felicia started working with HCA in 2011 as a caregiver and has since been promoted to Care Manager. During her down time, Felicia enjoys an outdoor-active lifestyle. She hikes and loves outdoor activities with her family. Felicia earned “Caregiver of the Year” award for HCA Albuquerque in 2018 and in 2019, Felicia was awarded HCA’s National Caregiver of the Year.

Beth Kramer

Beth is originally from Denver, CO and has 25 years of experience in home care, home health, and hospice, as both clinical staff and administrator. She started her career as a CNA and continued on to get a bachelor’s degree in healthcare administration. She is currently working on getting a BSN in Nursing. Beth loves hands-on work with the senior community and cherishes the connections, lessons, and stories that our seniors have to offer.

In her spare time, Beth loves to volunteer with dog rescues, paint and travel.